Privacy Policy

Bentley Admin is committed to protecting your privacy. This policy explains what personal data we collect, why we collect it, and how we handle it. We aim to be clear and straightforward.

Who we are

Bentley Admin is a sole trader bookkeeping business based at Beaver House, Plough Road, Great Bentley, Essex, CO7 8LG. You can contact us at dpage@bentleyadmin.com or on 01206 252221.

What data we collect

When you use our contact form, we collect:

• Your name
• Your phone number
• Your email address
• The service you are enquiring about (if selected)
• Your message

We do not collect any data from you automatically. We do not use cookies. Our analytics tool (Cloudflare Web Analytics) does not set cookies and does not collect personal data. See our Cookie Policy for details.

Why we collect your data

We use the information you provide through our contact form solely to respond to your enquiry and discuss how we can help your business. We do not use your data for marketing or share it with third parties for their own purposes.

Lawful basis for processing

We process your personal data on the basis of legitimate interest. When you fill in our contact form, you are asking us to get in touch with you. Processing your data to respond to that request is in both our interests.

Who has access to your data

Your data is accessible to:

• Bentley Admin - to respond to your enquiry
• Netlify, Inc. - our website hosting provider processes and stores form submissions on our behalf. Netlify acts as a data processor. Their privacy policy is available at netlify.com/privacy

We do not sell, rent or share your personal data with anyone else.

How long we keep your data

We retain enquiry data for up to 12 months from the date of your enquiry. If your enquiry leads to a working relationship, we retain relevant records for the duration of that relationship and for up to 6 years afterwards as required for tax and regulatory purposes.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Rectify any inaccurate data
• Erase your data (the right to be forgotten)
• Restrict how we process your data
• Data portability - receive your data in a structured format
• Object to our processing of your data

To exercise any of these rights, contact us at dpage@bentleyadmin.com. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO). You can contact them at ico.org.uk or by calling 0303 123 1113.

Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal data.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with an updated date. We recommend checking this page periodically.